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Ordering is very easy at Autotoolworld.com using our website's easy to use checkout process. Autotoolworld.com is committed to offering you the very lowest prices on our entire inventory of products. We fulfill thousands of orders a week which gives us the buying power we need from our distributors to offer not just below the everyday retail prices.
Errors or omissions in descriptive, typographic, pricing and/or photographic representation are subject to correction. We reserve the right to modify this site's content at any time.
Shipping Time Lines
All items over 100 lbs must ship by truck, please allow 3 to 7 days for truck deliveries. All truck shipments are curbside delivery; upgraded services such as lift gate and inside delivery can be purchased for additional costs. Please email for pricing on our firstname.lastname@example.org page.
Refused or Unreachable Deliveries
Credit Card Charges
Before shipping any product Autotoolworld.com performs a credit card pre-authorization with the card holder’s credit card company to ensure the funds are available when the product is ready to ship. Final credit card charges will be processed upon shipment of your Autotoolworld.com order. Any additional or post order charges such as additional shipping, handling, or special delivery charges, which cannot be calculated via Autotoolworld.com online order checkout process, may be charged separately and may appear as a separate charge on your credit card statement. In the above limited cases, customer will be notified if additional charges need to be applied on the order.
Current tax laws exclude Autotoolworld.com from charging sales tax for any Internet orders placed outside the state of Ohio. If you are shipping your order to any address in OH State you will be charged the appropriate sales tax percentage for the address your order is being shipped to.
Since we are in business because of our customers, we try and resolve any problems or concerns that may develop during the purchase process. We want you to be satisfied with all merchandise purchased through Autotoolworld.com and ask that you carefully read our return policies below:
Autotoolworld.com offers a 14 DAY RETURN POLICY for products purchased directly from Autotoolworld.com on an approved case by case basis provided that the product is returned in the original "SEALED, UNOPENED BOX. Autotoolworld.com reserves the right to charge a 10% restocking fee on any merchandise returned. Autotoolworld.com will refuse any returned merchandise if items are not returned in the original “SEALED, UNOPENED BOX”. Customer is responsible for insuring each return and all carrier shipping charges on the return. Autotoolworld.com will not accept returns via any other carrier other than UPS or Fed Ex. Customer will e-mail the tracking number to email@example.com within 24hrs of return pickup.
Receiving Incorrect Merchandise: Please email us at firstname.lastname@example.org and fill it out entirely. Please indicate in the “ANY ADDITITONAL INFORMATION” section the item code of the product you did receive. We will immediately take care of any miss-ships that are sent.
Defective or DOA Merchandise: In cases the item is defective the customer is responsible for return shipping. We realize that it is not the customers fault if a product is defective, but at the same time you have to realize that it is not our fault either if a product is defective -- we ship what our distributors & manufacturers provide us with. This is why we share the shipping costs associated with a return replacement. The customer will pay for return shipping, and we will pay to ship the replacement. We cannot offer our competitive low prices and absorb the full cost of handling return shipments. If you want to return a defective unit, for a refund the shipping and handling charges will be non refundable, and there will be a restocking fee.
If the item appears to have obvious damaged by the carrier, immediately tell the driver you do not want to receive this package or email us at email@example.com so we can file a damage claim. If a package looks suspiciously damaged, you can tell the driver to wait and open it to make sure the contents are not damaged and if they are damaged refuse the package. If the item appears to be damaged straight from the manufacturer, please email us at firstname.lastname@example.org. Please make sure to provide your order number. Before we reship or refund the claim with the courier must be resolved.
Pre-Shipping Cancellations for "Backordered" Items:
Backordered items may ship at any time. Because of this, Autotoolworld.com does not guarantee cancellations on any orders containing back order items. However, customers may submit a cancellation request for orders that have Backordered item’s by emails us at email@example.com. Please allow 48 hours to ensure order has not shipped.
At Auto Tool World we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience.
All copyright rights in the text, images, photographs, graphics, user interface, and other content provided on this Autotoolworld.com, and the selection, coordination, and arrangement of such content, are owned by Autotoolworld.com, to the fullest extent provided under the Digital Millennium Copyright Act of 1998 "DMCA", as well as international copyright laws. Except for being provided, nothing contained herein shall be construed as conferring upon you any license or right under any copyright, trademark or service mark of Autotoolworld.com or any third party.
Under domestic and international copyright laws, you are expressly prohibited from copying, reproducing, distributing, transmitting, or modifying this information for commercial purposes. You are further prohibited from copying any information provided herein and from providing a link to this site from your own site or any other third party site, without the express written permission of Autotoolworld.com.
Any documents, comments or other materials, and any ideas or information contained therein, sent to Autotoolworld.com by email or otherwise materials shall be deemed to be non-confidential. Autotoolworld.com shall have no liability or obligation of any kind with respect to such Materials and shall be free to reproduce, use, disclose, exhibit, display, transform, create derivative works and distribute the Materials to others without limitation.